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Shipping Policy »

Shipping and Handling
Ground shipping charges are based on the merchandise total of your order:
  • Less than $50: $9.95
  • $50.00 to $99.99: $13.80
  • $100.00 to $199.99: $19.80
  • $200.00 to $299.99: $25.80
  • $300.00 to $399.99: $31.95
  • $400.00 to $499.99: $32.10
  • More than $500: no charge
Delivery Dates
Most awards are needed by a specific date. Please do not make any assumptions about shipping or delivery dates. If you have a definite deadline, make absolutely certain that we are aware of that date. We will let you know specifically if we’ll be able to meet your deadline using the shipping means you have specified.
As part of the ordering process you’ll be asked for the date you need to receive your order and we will do our best to get your order to you on time. In no case should this be considered as a guarantee. Specifically:
  • Ground Service: this is the most economical means to ship your order. Delivery is usually within one to five business days after shipping.
  • Two-Day and Next Day Air expedited services: we are only able to guarantee a delivery date for Next Day and 2nd Day delivery services offered by these carries.
Since we can’t start working on orders until we receive payment we are only able to confirm specific need dates if you pay by credit card.
Expedited Shipping Charges
We normally do not know the cost of expedited shipping charges until your finished order is in the shipping department. Unless you specifically request it, we will not provide you a shipping estimate before starting work on your order and charging your card for the order total including expedited shipping charges. Please be aware that for small orders, in particular, expedited shipping charges may exceed the cost of the merchandise.
Means of Shipping Replacements
We will ship, at no cost to you, replacements via the same means of shipping of your original order. For example, if we ship your original order via ground service we will also ship replacements via ground service unless you pay for air shipping.
UPS Delivery Times

Do you ship internationally?
We ship orders to Canada and Mexico.
Note that the shipping for international orders may exceed the cost of the merchandise. We ship international orders via the U.S Postal Service Priority International Mail or via UPS. While the cost of Priority International Mail may be less expensive than UPS it takes longer and there is no way to track the progress of the shipment.
When we receive your order we will give you a conservative estimate for shipping and give you the opportunity to cancel your order.
Note that you will be responsible for any import duty, sales tax or other fees due for shipping orders into your country. You may be required to pay these duties and taxes by the carrier before receiving your order.
We insure international shipments. In the event of loss of the shipment or extensive damage to the shipment we can't ship a replacement order until we've been able to place a claim and have been reimbursed. This may take some time.
If you have friends or family living in the Continental USA you may consider having your order shipped to them and letting them take care of forwarding it to you. The above restrictions on shipping and size of the order doesn't apply to orders shipped within the Continental USA.

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Shipping Info

Most orders are shipped within 3-4 business days.