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View our recent email specials and awards!
Shipping Policy »
Shipping and Handling
Ground shipping charges are based on the merchandise total of your order:
Most awards are needed by a specific date. Please do not make any assumptions about shipping or delivery dates. If you have a definite deadline, make absolutely certain that we are aware of that date. We will let you know specifically if we’ll be able to meet your deadline using the shipping means you have specified.
As part of the ordering process you’ll be asked for the date you need to receive your order and we will do our best to get your order to you on time. In no case should this be considered as a guarantee. Specifically:
Since we can’t start working on orders until we receive payment we are only able to confirm specific need dates if you pay by credit card.
Expedited Shipping Charges
We normally do not know the cost of expedited shipping charges until your finished order is in the shipping department. Unless you specifically request it, we will not provide you a shipping estimate before starting work on your order and charging your card for the order total including expedited shipping charges. Please be aware that for small orders, in particular, expedited shipping charges may exceed the cost of the merchandise.
Means of Shipping Replacements
We will ship, at no cost to you, replacements via the same means of shipping of your original order. For example, if we ship your original order via ground service we will also ship replacements via ground service unless you pay for air shipping.
Awards on Sale
Other product deals that might be of interest...
- P1625: $75.00 $67.50 9" x 12" Plaque
- 54514: $15.35 $13.75 Female Soccer
- BHT43-CH: $6.25 $5.90 Bobble Head Trophy - Cheerleader